This Privacy Policy explains what personal data sq98 collects from Pakistani players, how that data is used, who it may be shared with, and what rights you hold over your own information. sq98 believes that transparency about data handling is a fundamental part of being a trustworthy licensed platform — not a box-ticking exercise.
Six core data principles that guide every decision sq98 makes about collecting and handling player information. These are binding commitments, not aspirational statements.
sq98 does not sell, rent, or trade your personal information to third-party marketers — ever. Your PKR transaction history, betting patterns, and contact details are not a revenue stream for sq98 beyond operating your account.
sq98 only collects data that is genuinely required — for identity verification, payment processing, fraud prevention, and licence compliance. We do not collect data speculatively or build profiles beyond what is needed to operate your account safely.
All data transmitted between your device and sq98 is encrypted using 256-bit SSL. Sensitive data at rest — including payment method details and identity documents — is stored using industry-standard encryption and access controls.
Data collected for one purpose — say, identity verification — is not repurposed for a different use without your knowledge. sq98 states each data collection purpose clearly and does not quietly expand how it uses your information over time.
You have the right to access, correct, and in certain circumstances delete the personal data sq98 holds about you. sq98 responds to data rights requests within the timeframes set out in this policy — no unnecessary delays or deflection.
sq98 does not hold your personal data indefinitely. Retention periods are determined by legal and regulatory obligations. Once data is no longer required, it is securely deleted or anonymised in accordance with sq98's data retention schedule.
As a registered player on sq98, you hold specific rights over the personal data we process. Here is what those rights mean in practice.
You can request a copy of all personal data sq98 holds about you. sq98 will provide this in a structured, readable format within 30 days of a verified request submitted via the support team.
If any personal data sq98 holds about you is inaccurate or incomplete, you have the right to request correction. Updates to account details can be made directly from your sq98 account settings or via support.
You may request deletion of your personal data where sq98 has no overriding legal or regulatory obligation to retain it. Note that certain data — particularly KYC records — must be retained under sq98's licence conditions for a minimum statutory period.
In certain circumstances you can ask sq98 to temporarily restrict how it processes your data — for example while a rectification request is being reviewed — without requesting full deletion.
Where sq98 processes your data on the basis of your consent or a contract, you can request that data be provided in a machine-readable format suitable for transfer to another service provider.
You have the right to object to sq98 processing your personal data for direct marketing purposes. You may also object to processing based on sq98's legitimate interests where you believe your rights and freedoms override those interests.
To exercise any of the above rights, contact sq98 support via live chat or email: [email protected]. sq98 will verify your identity before processing any data rights request.
1.1 sq98 is an online casino and sports betting platform operating at sq98.net under an international gaming licence. References in this Privacy Policy to "sq98", "we", "us", or "our" refer to the company operating the sq98 platform.
1.2 sq98 acts as the data controller in respect of personal data collected from players and visitors to sq98.net. As data controller, sq98 determines the purposes and means of processing personal data in accordance with its licence obligations and applicable data protection principles.
1.3 For all data-related enquiries, players may contact sq98 via the support channels listed in Section 15 of this policy.
2.1 sq98 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | KYC / age verification, regulatory compliance |
| Contact Data | Email address, phone number, city of residence (e.g. Karachi, Lahore) | Account communication, support, fraud prevention |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan Bank account identifiers, deposit and withdrawal history in PKR | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Platform improvement, responsible gaming monitoring, personalisation |
| KYC Documents | Scanned CNIC, utility bill or bank statement (proof of address), selfie for liveness verification | Identity verification, regulatory obligation under gaming licence |
| Communications Data | Live chat transcripts, support email exchanges, feedback submissions | Complaint resolution, quality assurance, regulatory record-keeping |
2.2 sq98 does not collect or store full payment card numbers. Where card-based payments are supported in future, card data will be handled exclusively by PCI-DSS compliant third-party payment processors and will not be stored on sq98 servers.
3.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, respond to a survey, or interact with any feature of the sq98 platform.
3.2 Automatically — when you browse or use sq98.net, our servers and analytics tools automatically collect technical and usage data, including your IP address, device identifiers, and session activity. This collection is governed by our cookie practices described in Section 7.
3.3 From third-party service providers — including identity verification partners who process KYC documents, payment processors who confirm transaction statuses, fraud detection services that cross-reference device and behavioural data, and analytics providers that help sq98 understand platform usage patterns.
3.4 From publicly available sources — in limited circumstances, sq98 may verify information against publicly available records for fraud prevention and AML (anti-money laundering) compliance purposes.
4.1 sq98 processes personal data on one or more of the following legal bases:
5.1 sq98 uses the personal data it collects for the following purposes:
6.1 sq98 does not sell, rent, or otherwise commercialise your personal data. sq98 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
6.2 Any third party receiving personal data from sq98 is required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection standards. sq98 does not permit third-party processors to use player data for their own commercial purposes.
7.1 sq98.net uses cookies and similar tracking technologies to deliver and improve the platform experience. Cookies are small text files stored on your device that help sq98 recognise you across sessions, maintain your login state, and understand how the platform is being used.
7.2 The following categories of cookies are used on sq98.net:
7.3 sq98 does not use third-party advertising or behavioural targeting cookies that track you across external websites. The tracking technologies used on sq98.net are limited to those necessary for platform operation, security, and internal analytics.
7.4 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the sq98 platform. Disabling analytics or functional cookies will not prevent you from using core services but may affect your experience.
8.1 sq98 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and licensing obligations. The following retention guidelines apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identified individual.
9.1 sq98 implements a multi-layered security framework to protect personal data against unauthorised access, loss, alteration, or disclosure. Key security measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to player rights and freedoms, sq98 will notify affected players and the relevant supervisory authority within the timeframes required by applicable data protection law.
9.3 Players are reminded that account security also depends on your own actions. Use a strong, unique password for your sq98 account and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact sq98 support immediately.
10.1 sq98 operates under an international gaming licence and may process or store personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, sq98 takes steps to ensure that appropriate safeguards are in place to protect that data to a standard equivalent to the protections described in this policy.
10.2 Safeguards for international transfers may include contractual protections in the form of standard data protection clauses incorporated into agreements with overseas processors, or reliance on adequacy determinations where recognised.
10.3 By registering an account on sq98 and accepting the Terms & Conditions, you acknowledge that your personal data may be transferred to and processed in countries outside your country of residence in connection with the provision of sq98 services.
11.1 sq98 services are strictly for adults aged 21 and over. sq98 does not knowingly collect personal data from individuals under the age of 21. The platform employs age verification procedures as part of the account registration and KYC process to enforce this requirement.
11.2 If sq98 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the data will be reviewed, and steps will be taken to delete the information from sq98's systems where there is no legal obligation to retain it.
11.3 Parents or guardians who believe a minor may have registered on sq98 using false age information should contact sq98 support immediately via live chat or email so that the account can be investigated and closed without delay.
12.1 sq98 will only send you promotional and marketing communications — including bonus offers, tournament announcements, and platform updates — where you have given explicit consent at registration or through your account communication preferences.
12.2 You can withdraw consent for marketing communications at any time by updating your notification preferences in your sq98 account settings, or by contacting sq98 support and requesting removal from marketing lists. Withdrawal of marketing consent will not affect your ability to use the sq98 platform or your eligibility for standard account-level communications.
12.3 Transactional communications — such as deposit confirmations, withdrawal notifications, security alerts, and account status updates — are not marketing communications and will be sent regardless of your marketing preferences, as they are necessary for the operation of your account.
12.4 sq98 does not share your contact details with third-party marketers. All marketing communications originate from sq98 directly.
13.1 As described in the overview section above, you hold rights of access, rectification, erasure, restriction of processing, data portability, and objection in relation to the personal data sq98 processes about you.
13.2 To exercise any of these rights, submit a written request to sq98 via:
13.3 sq98 will verify your identity before processing any data rights request to ensure that personal data is not disclosed to unauthorised individuals. You may be asked to provide confirmation of your registered email address, account username, or a copy of the identification document used for KYC.
13.4 sq98 will respond to data rights requests within 30 calendar days of receipt of a verified request. Where a request is complex or where sq98 receives multiple simultaneous requests from the same individual, this period may be extended by a further 60 days, with notice provided to the requester.
13.5 sq98 will not charge a fee for reasonable, good-faith data rights requests. Where requests are manifestly unfounded or excessive — in particular due to repetition — sq98 reserves the right to charge a reasonable administrative fee or decline to act on the request, with written reasons provided.
14.1 sq98 reserves the right to update this Privacy Policy at any time to reflect changes in its data processing activities, applicable law, or licence requirements. The date of the most recent revision is displayed at the top of this page.
14.2 Where changes to this Privacy Policy are material — meaning they significantly affect how sq98 uses your personal data or your rights in relation to that data — sq98 will notify registered players via the email address on file before the changes take effect.
14.3 Your continued use of the sq98 platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not accept the revised Privacy Policy, you should close your account and cease using the platform.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data sq98 holds about you, please contact the sq98 support team using the following channels:
15.2 When contacting sq98 about a data privacy matter, please include your registered account username and a clear description of your query or request so that it can be directed to the appropriate team without delay.
15.3 If you are dissatisfied with sq98's response to a data privacy complaint, you have the right to escalate the matter to the relevant supervisory authority in the jurisdiction under which sq98 holds its international gaming licence. Details of the appropriate supervisory authority are available from the sq98 support team on request.
Now that you know exactly how sq98 handles your personal information, you can play with full confidence. Join Pakistan's most trusted PKR betting platform — cricket, PSL, live casino, and slots, all secured with 256-bit encryption. 21+ only. Play responsibly.